NeoPayCard Terms of Use
Effective Date: April 9th, 2024
Welcome to NeoPayCard! These Terms of Use ("Terms") govern your use of NeoPayCard, a virtual Visa card that enables you to make purchases anywhere Visa is accepted. By using NeoPayCard, you agree to comply with these Terms. Please read them carefully.
- Acceptance of Terms: By accessing or using NeoPayCard, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use NeoPayCard.
- Description of NeoPayCard: NeoPayCard is a virtual Visa card denominated in US dollars. It allows you to make online and in-app purchases, as well as payments at physical locations where Visa is accepted.
- Eligibility: You must be at least 18 years old and capable of forming a binding contract to use NeoPayCard. By using NeoPayCard, you represent and warrant that you meet these eligibility requirements.
- Card Issuance: NeoPayCard is issued by Evolve Bank & Trust pursuant to a license from Visa U.S.A. Inc, a licensed financial institution. Your use of NeoPayCard is subject to the terms and conditions set forth by the issuer.
- Usage Restrictions: NeoPayCard is intended for personal use only. You may not use NeoPayCard for any illegal or unauthorized purpose. You are responsible for ensuring that your use of NeoPayCard complies with all applicable laws and regulations.
- Merchant Acceptance Disclaimer: While NeoPayCard is designed to be accepted wherever Visa is recognized, the approval of transactions is ultimately determined by the merchant with whom the user is conducting the transaction. Each merchant may have its own security and fraud controls in place, which could result in declined transactions. NeoPayCard does not provide any warranty or guarantee that a virtual Visa card transaction will be accepted at any particular merchant. Users acknowledge and accept that merchant acceptance may vary and that NeoPayCard shall not be held liable for any declined transactions or inconvenience caused thereby.
- Security: You are responsible for maintaining the security of your NeoPayCard account and card details. Do not share your card details with anyone else. If you suspect unauthorized use of your NeoPayCard, please contact customer support immediately.
- Fees: Certain fees may apply to the use of NeoPayCard, including but not limited to issuance fees, transaction fees, and inactivity fees. Please refer to the fee schedule provided by the issuer for more information.
- Privacy: We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using NeoPayCard, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
- Termination: We reserve the right to suspend or terminate your access to NeoPayCard at any time, for any reason, without prior notice. Upon termination, you must cease all use of NeoPayCard and destroy any associated card details.
- Disclaimer of Warranties: NeoPayCard is provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, or reliability of NeoPayCard, and we disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Limitation of Liability: In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of NeoPayCard, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Florida, United States of America, without regard to its conflict of law principles.
- Changes to Terms: We reserve the right to modify or revise these Terms at any time, without prior notice. Any changes to these Terms will be effective immediately upon posting on the NeoPayCard website. Your continued use of NeoPayCard following the posting of changes constitutes your acceptance of such changes.
FEE SCHEDULE:
Expiration date on NeoPayCard Visa virtual card is 5 years
Customer Activation fees:
- $10 to $75 is $2.95/card
- $76 to $250 is $3.95/card
- $251 + is $5.95.card
Inactivity Fee of $2.50/ month after 12 month
If you have any questions or concerns about these Terms, please contact us.
Thank you for choosing NeoPayCard!